Last Updated: September 18, 2026

Welcome to The Trendy. These Terms & Conditions govern your access to and use of thetrendy.com.pk and any purchases made through our website.

By accessing our website, creating an account, placing an order, or purchasing any product from us, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. ABOUT THE TRENDY

The Trendy operates the website thetrendy.com.pk, an online shopping platform offering products to customers.

Throughout these Terms & Conditions, the words “The Trendy,” “we,” “us,” and “our” refer to The Trendy, while “you,” “customer,” and “user” refer to any person accessing or purchasing from our website.

2. USE OF OUR WEBSITE

By using our website, you confirm that the information you provide is accurate and complete.

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for any unlawful or fraudulent activity.
  • Attempt to gain unauthorized access to our website or systems.
  • Upload or transmit viruses, malware, or harmful code.
  • Interfere with the security or functionality of our website.
  • Copy, reproduce, or exploit our website content without written permission.
  • Provide false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms & Conditions have been violated.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product names, descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However, product colors may appear slightly different depending on your device, screen, lighting, or display settings.

Product availability may change without notice. We reserve the right to:

  • Change product prices.
  • Update product descriptions.
  • Limit product quantities.
  • Discontinue products.
  • Correct errors or inaccuracies.
  • Cancel products or orders where necessary.

4. PRICES

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change at any time without prior notice.

The Trendy reserves the right to correct pricing errors. If an order has been placed at an incorrect price due to a technical or human error, we may contact you before processing the order or cancel the order where appropriate.

Any applicable delivery charges will be communicated during the checkout process or according to our applicable shipping policy.

5. ORDERS AND ORDER CONFIRMATION

When you place an order through our website, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to verify, accept, modify, or cancel an order.

We may cancel or refuse an order in situations including, but not limited to:

  • Product availability issues.
  • Incorrect product or pricing information.
  • Suspected fraudulent activity.
  • Incorrect or incomplete customer information.
  • Repeated failed delivery attempts.
  • Unreasonable or suspicious ordering activity.
  • Other circumstances requiring cancellation for legitimate business or legal reasons.

If we cancel an order after payment has been received, any eligible refund will be processed according to our applicable refund policy.

6. CUSTOMER INFORMATION

You agree to provide accurate and complete information when placing an order, including your:

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Billing information, where applicable

You are responsible for ensuring that the information provided is correct.

The Trendy will not be responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer.

7. CASH ON DELIVERY

Where Cash on Delivery (COD) is available, customers are required to pay the applicable order amount to the delivery representative at the time of delivery.

Customers should only place COD orders when they genuinely intend to receive and pay for the order.

Repeated refusal to receive confirmed COD orders may result in restrictions on future COD purchases.

8. SHIPPING AND DELIVERY

We aim to process and dispatch orders within the estimated timeframe displayed on our website or communicated to the customer.

Delivery times may vary depending on:

  • Delivery location.
  • Courier availability.
  • Weather conditions.
  • Public holidays.
  • Unexpected operational delays.
  • Incorrect customer information.
  • Other circumstances outside our reasonable control.

Estimated delivery times are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the courier, delivery is also subject to the courier company’s procedures and delivery schedules.

9. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, and refunds are subject to The Trendy’s Return & Refund Policy.

Customers should review the applicable policy before placing an order.

Products may be ineligible for return or exchange if they are used, damaged, altered, washed, or otherwise do not meet the conditions specified in our Return & Refund Policy.

Where a refund is approved, the refund method and processing time will depend on the original payment method and applicable refund procedures.

10. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, payment providers, courier companies, social media platforms, or other services.

Third-party services operate under their own terms and policies.

The Trendy is not responsible for the content, availability, policies, or practices of third-party websites or services that are outside our control.

11. INTELLECTUAL PROPERTY

All content displayed on thetrendy.com.pk, including but not limited to:

  • Logos
  • Brand names
  • Product photographs
  • Graphics
  • Website design
  • Text
  • Product descriptions
  • Videos
  • Illustrations
  • Other original website content

may be owned by or licensed to The Trendy and may be protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

12. USER REVIEWS, COMMENTS AND SUBMISSIONS

If you submit a review, comment, photograph, suggestion, testimonial, or other content to The Trendy, you confirm that you have the right to submit that content.

You must not submit content that:

  • Is unlawful or fraudulent.
  • Infringes another person’s intellectual-property rights.
  • Contains malicious software.
  • Is threatening, abusive, defamatory, or obscene.
  • Contains misleading information.
  • Violates another person’s privacy.

By submitting content to us, you grant The Trendy permission to use, reproduce, display, and publish that content for legitimate business, marketing, or promotional purposes, subject to applicable law.

13. PERSONAL INFORMATION AND PRIVACY

Information submitted through our website is handled according to our Privacy Policy.

By using our website or placing an order, you acknowledge that certain information may be collected and processed as necessary to provide services such as order processing, payment processing, customer support, and delivery.

For more information, please review our Privacy Policy.

14. ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccurate information, or omissions relating to products, prices, promotions, availability, shipping charges, or delivery information.

We reserve the right to correct such errors and update information when necessary.

Where an error materially affects an order that has already been placed, we may contact the customer and provide an appropriate resolution, including cancellation where necessary.

15. PROHIBITED ACTIVITIES

You may not use our website to:

  • Conduct fraudulent transactions.
  • Violate applicable laws or regulations.
  • Infringe intellectual-property rights.
  • Attempt to obtain unauthorized access to our systems.
  • Distribute malware or harmful code.
  • Collect personal information of other users without authorization.
  • Scrape, copy, or reproduce website content without permission.
  • Interfere with the operation or security of our website.
  • Submit false or misleading information.

We reserve the right to take appropriate action against users who engage in prohibited activities.

16. DISCLAIMER

We make reasonable efforts to maintain the availability and accuracy of our website. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

We may temporarily suspend website access for maintenance, technical issues, updates, security reasons, or other operational requirements.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, The Trendy will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Our liability, where legally applicable, will be limited to the extent permitted under applicable law.

18. INDEMNIFICATION

You agree to be responsible for losses, claims, liabilities, or reasonable costs arising from your unlawful use of our website, violation of these Terms & Conditions, or infringement of another person’s rights.

This provision applies only to the extent permitted by applicable law.

19. SEVERABILITY

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to remain in effect.

20. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan, subject to any mandatory rights or protections available to consumers under applicable law.

21. CHANGES TO THESE TERMS

The Trendy may update, modify, or replace these Terms & Conditions from time to time.

The updated version will be posted on our website with the revised date where appropriate.

Your continued use of thetrendy.com.pk after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by law.

22. CONTACT INFORMATION

If you have questions, concerns, or requests regarding these Terms & Conditions, please contact us:

The Trendy
Website: thetrendy.com.pk
Email: info@thetrendy.com.pk

We will make reasonable efforts to respond to customer inquiries and concerns.